Event ID 502 Access is Denied

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i have 2 users had there work laptops stolen.  i gave them replacement laptops , set joined them domain using windows connector software(http://server-name/connect/).  they have windows 7 laptops , connecting 2012 r2 server.  after computer restarts , sign in laptop un , passwords, desktop not load.  there notification being on temporary profile.  this has never happened before.  below event log on client computer:

log name:      application
source:        microsoft-windows-folder redirection
date:          1/7/2015 12:10:43 pm
event id:      502
task category: none
level:         error
keywords:      
user:          server\username
computer:      server-19.server.local
description:
failed apply policy , redirect folder "desktop" "\\server-name\folder redirection\username\desktop".
 redirection options=0x80001021.
 the following error occurred: "can not create folder "\\server-name\folder redirection\username\desktop"".
 error details: "access denied.
".
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="microsoft-windows-folder redirection" guid="{7d7b0c39-93f6-4100-bd96-4dda859652c5}" />
    <eventid>502</eventid>
    <version>0</version>
    <level>2</level>
    <task>0</task>
    <opcode>0</opcode>
    <keywords>0x8000000000000000</keywords>
    <timecreated systemtime="2015-01-07t18:10:43.523646200z" />
    <eventrecordid>11948</eventrecordid>
    <correlation activityid="{7714ee2a-ae1e-4bc1-91e9-b681192f38d3}" />
    <execution processid="1128" threadid="3940" />
    <channel>application</channel>
    <computer>server-19.server.local</computer>
    <security userid="s-1-5-21-1203888261-830410265-1796310113-1126" />
  </system>
  <eventdata name="event_fdeploy_failedtoapplypolicy">
    <data name="fromfolder">desktop</data>
    <data name="tofolder">\\server-name\folder redirection\username\desktop</data>
    <data name="options">0x80001021</data>
    <data name="error">can not create folder "\\server-name\folder redirection\username\desktop"</data>
    <data name="errordetails">access denied.
</data>
  </eventdata>
</event>

log name:      application
source:        microsoft-windows-folder redirection
date:          1/7/2015 12:10:43 pm
event id:      502
task category: none
level:         error
keywords:      
user:          server\username
computer:      server-19.server.local
description:
failed apply policy , redirect folder "documents" "\\server-name\folder redirection\username\documents".
 redirection options=0x80001021.
 the following error occurred: "can not create folder "\\server-name\folder redirection\username\documents"".
 error details: "access denied.
".
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="microsoft-windows-folder redirection" guid="{7d7b0c39-93f6-4100-bd96-4dda859652c5}" />
    <eventid>502</eventid>
    <version>0</version>
    <level>2</level>
    <task>0</task>
    <opcode>0</opcode>
    <keywords>0x8000000000000000</keywords>
    <timecreated systemtime="2015-01-07t18:10:43.461246100z" />
    <eventrecordid>11947</eventrecordid>
    <correlation activityid="{7714ee2a-ae1e-4bc1-91e9-b681192f38d3}" />
    <execution processid="1128" threadid="3940" />
    <channel>application</channel>
    <computer>server-19.server.local</computer>
    <security userid="s-1-5-21-1203888261-830410265-1796310113-1126" />
  </system>
  <eventdata name="event_fdeploy_failedtoapplypolicy">
    <data name="fromfolder">documents</data>
    <data name="tofolder">\\server-name\folder redirection\username\documents</data>
    <data name="options">0x80001021</data>
    <data name="error">can not create folder "\\server-name\folder redirection\username\documents"</data>
    <data name="errordetails">access denied.
</data>
  </eventdata>
</event>

log name:      application
source:        microsoft-windows-folder redirection
date:          1/7/2015 12:10:43 pm
event id:      502
task category: none
level:         error
keywords:      
user:          server\username
computer:      server-19.server.local
description:
failed apply policy , redirect folder "favorites" "\\server-name\folder redirection\username\favorites".
 redirection options=0x80001021.
 the following error occurred: "can not create folder "\\server-name\folder redirection\username\favorites"".
 error details: "access denied.
".
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="microsoft-windows-folder redirection" guid="{7d7b0c39-93f6-4100-bd96-4dda859652c5}" />
    <eventid>502</eventid>
    <version>0</version>
    <level>2</level>
    <task>0</task>
    <opcode>0</opcode>
    <keywords>0x8000000000000000</keywords>
    <timecreated systemtime="2015-01-07t18:10:43.383246000z" />
    <eventrecordid>11946</eventrecordid>
    <correlation activityid="{7714ee2a-ae1e-4bc1-91e9-b681192f38d3}" />
    <execution processid="1128" threadid="3940" />
    <channel>application</channel>
    <computer>server-19.server.local</computer>
    <security userid="s-1-5-21-1203888261-830410265-1796310113-1126" />
  </system>
  <eventdata name="event_fdeploy_failedtoapplypolicy">
    <data name="fromfolder">favorites</data>
    <data name="tofolder">\\server-name\folder redirection\username\favorites</data>
    <data name="options">0x80001021</data>
    <data name="error">can not create folder "\\server-name\folder redirection\username\favorites"</data>
    <data name="errordetails">access denied.
</data>
  </eventdata>
</event>

log name:      application
source:        microsoft-windows-user profiles service
date:          1/7/2015 12:10:41 pm
event id:      1511
task category: none
level:         error
keywords:      
user:          server\username
computer:      server-19.server.local
description:
windows cannot find local profile , logging on temporary profile. changes make profile lost when log off.
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="microsoft-windows-user profiles service" guid="{89b1e9f0-5aff-44a6-9b44-0a07a7ce5845}" />
    <eventid>1511</eventid>
    <version>0</version>
    <level>2</level>
    <task>0</task>
    <opcode>0</opcode>
    <keywords>0x8000000000000000</keywords>
    <timecreated systemtime="2015-01-07t18:10:41.807643200z" />
    <eventrecordid>11945</eventrecordid>
    <correlation />
    <execution processid="1048" threadid="3012" />
    <channel>application</channel>
    <computer>server-19.server.local</computer>
    <security userid="s-1-5-21-1203888261-830410265-1796310113-1126" />
  </system>
  <eventdata>
  </eventdata>
</event>

log name:      application
source:        microsoft-windows-user profiles service
date:          1/7/2015 12:10:41 pm
event id:      1515
task category: none
level:         error
keywords:      
user:          server\username
computer:      server-19.server.local
description:
windows has backed user profile. windows automatically try use backup profile next time user logs on.
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="microsoft-windows-user profiles service" guid="{89b1e9f0-5aff-44a6-9b44-0a07a7ce5845}" />
    <eventid>1515</eventid>
    <version>0</version>
    <level>2</level>
    <task>0</task>
    <opcode>0</opcode>
    <keywords>0x8000000000000000</keywords>
    <timecreated systemtime="2015-01-07t18:10:41.807643200z" />
    <eventrecordid>11944</eventrecordid>
    <correlation />
    <execution processid="1048" threadid="3012" />
    <channel>application</channel>
    <computer>server-19.server.local</computer>
    <security userid="s-1-5-21-1203888261-830410265-1796310113-1126" />
  </system>
  <eventdata>
  </eventdata>
</event>

log name:      application
source:        microsoft-windows-wmi
date:          1/7/2015 12:10:35 pm
event id:      10
task category: none
level:         error
keywords:      classic
user:          n/a
computer:      server-19.server.local
description:
event filter query "select * __instancemodificationevent within 60 targetinstance isa "win32_processor" , targetinstance.loadpercentage > 99" not reactivated in namespace "//./root/cimv2" because of error 0x80041003. events cannot delivered through filter until problem corrected.
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="microsoft-windows-wmi" guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" eventsourcename="winmgmt" />
    <eventid qualifiers="49152">10</eventid>
    <version>0</version>
    <level>2</level>
    <task>0</task>
    <opcode>0</opcode>
    <keywords>0x80000000000000</keywords>
    <timecreated systemtime="2015-01-07t18:10:35.000000000z" />
    <eventrecordid>11943</eventrecordid>
    <correlation />
    <execution processid="0" threadid="0" />
    <channel>application</channel>
    <computer>server-19.server.local</computer>
    <security />
  </system>
  <eventdata>
    <data>//./root/cimv2</data>
    <data>select * __instancemodificationevent within 60 targetinstance isa "win32_processor" , targetinstance.loadpercentage &gt; 99</data>
    <data>0x80041003</data>
  </eventdata>
</event>

"grant users exclusive rights desktop" deselected in folder redirection policy.  

the user, admin, domain users, everyone, , think of have full control of files , folders redirection on server.  

files other users in folder redirection have been updated today.

i have been messing 2 days now.  any appreciated.  

hi lapello,

can install hotfix on windows 7 pc , see if helps?

http://support.microsoft.com/kb/2610379

also, please have below link talks similar issue.

http://www.puryear-it.com/blog/2012/11/02/your-folder-redirection-is-failing-with-event-id-502/

the second user posted about, removed computer domain, deleted user , computer account in active directory , deleted folder redirection folder.  joined computer domain using windows connect.

if delete , create new account, new user or computer account new sid. new sid not inherit previous permissions old user account had. , this might causing "access denied" issue.

i guess after created new user account, folder redirection policy must have created new folder user , old desktop folder not getting uploaded. however, please check above links , see if can help.

thanks,

umesh.s.k



Windows Server  >  File Services and Storage



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