Constant Stop 0xD1's on a HP ProLiant DL380 G5 running Win2K8 Std x64 - PLEASE HELP!!!

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hello everyone,

i'm having 1 of worst weeks of life here, , i'm hoping here can make better, i'm @ wits' end...

we're setting new windows server 2008 standard x64 server running on hp proliant dl380 g5 server 6gb ram , tripple 146gb sas raid 5 array running on hp smart array p400 controller, intel xeon e5440 single cpu. it's primary purpose route lan traffic wan port (it has 2 gigabit nic's), , provide dhcp, dns, , vpn on lan side.

to make long story short, server still running vanilla (no software or peripherals), , have dhcp, dns, , rras humming along gracefully. server hum along fine days if nothing connected lan nic, , it's doing traffic on wan nic. hook device onto lan nic via switch (pc, networked printer, etc.), within 15 minutes server bsod following data:

-----

product
windows

problem
shut down unexpectedly

date
12/9/2008 12:45 pm

status
not reported

problem signature
problem event name:    bluescreen
os version:    6.0.6001.2.1.0.272.7
locale id:    1033

files describe problem
mini120908-03.dmp
sysdata.xml
version.txt

extra information problem
bccode:    d1
bcp1:    0000000000000008
bcp2:    0000000000000002
bcp3:    0000000000000001
bcp4:    fffffa6001019765
os version:    6_0_6001
service pack:    1_0
product:    272_2

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the type of stop code driver_irql_not_less_or_equal error on tcpip.sys file. i've gone , updated proliant bios latest available hp, checked dns , dhcp settings, , appear correct.

please, need asap! appreaciated!

cheers,
edison

 

hello edison,

 

generally error occurs when driver tried access address pageable (or invalid) while irql high.

 

to troubleshoot kind of crash issue, need debug crashed system dump. unfortunately, debugging beyond can in forum. suggestion contact microsoft customer service , support (css) via telephone dedicated support professional can assist request. please advised contacting phone support charged call.

 

to obtain phone numbers specific technology request please take @ web site listed below:

 

http://support.microsoft.com/default.aspx?scid=fh;en-us;offerprophone#faq607

 

i hope problem resolved soon.

 

tim quan - msft

 



Windows Server  >  Windows Server General Forum



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