Error VSS 12293 and Error VSS 8193

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i have win2008r2sp1 english/standard fileserver , last month arcserve stops backups.

all vss writers ok, every time e try backup following erros appears. same erros appears when shadowcopy starts. dfs replication ok.

errors:

=============================================================================

level date , time source event id task category
error 06/06/2012 04:56:29 vss 12293 none "volume shadow copy service error: error calling routine on shadow copy provider

{b5946137-7b9f-4925-af80-51abd60b20d5}. routine details endpreparesnapshots({bbdffb2a-28ef-4eff-af5f-244fc1865fe4}) [hr = 0x80042302, volume

shadow copy service component encountered unexpected error.
check application event log more information.
].

operation:
   executing asynchronous operation

context:
   current state: dosnapshotset"
error 06/06/2012 04:56:29 vss 8193 none "volume shadow copy service error: unexpected error calling routine cannot find anymore

diff area candidates volume \\?\volume{e1a62b58-e84d-11e0-a58f-806e6f6e6963}\ [0].  hr = 0x8000ffff, catastrophic failure
.

operation:
   automatically choosing diff-area volume
   processing endpreparesnapshots

context:
   volume name:

hi,

please test if same issue occurs when boot clean boot mode:

http://support.microsoft.com/kb/331796

if so, continue narrow down steps see if find out root cause.

meanwhile, please conpare subkeys under hklm\system\currentcontrolset\enum\storage\volume. subkeys should similar format if value missing, need fix it.

technet subscriber support in forum |if have feedback on our support, please contact tnmff@microsoft.com.



Windows Server  >  File Services and Storage



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