Server fail to reboot

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i have had issue beginning.  if have server reboot after updates restart windows loading window , go black screen , nothing else.  have force shutdown , boot , tell boot normally, works.  recovery feature not seem fix whatever issue has. 

i appreciate assistance in fixing issue.

windows server 2008 r2  service pack 1

thanks

linda croke

tech director

eswood elementary

linda croke

hi linda,

>> if have server reboot after updates restart windows loading window , go black screen , nothing else. 

you take @ windows updates when issue happened , uninstall recent updates manually , reboot again test if issue still exists.

did see error messages in system event log?

the following link maybe helpful issue if have seen error ids:

https://support.microsoft.com/en-us/kb/975484

>> recovery feature not seem fix whatever issue has. 

after recovery system, not install drivers or updates test whether drivers or updates causes issue.

note: please backup data before recovery system.

best regards,

andy_pan



Windows Server  >  Management



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