Printer don't print

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hi.
i'm running windows server 2008, , trying use easyprint feature.
i have 50 clients connect server.
when client connects, printer recognized , can see of printers redirected
in print dialog.
everything looks fine, when trying print nothing come out local print spooler , document, of course, isn't printed.

in event log, following error:

the document web+sms.xls, owned ishay, failed print on printer xerox phaser 3117 (redirected 3). try print document again, or restart print spooler.

data type: raw. size of spool file in bytes: 112512. number of bytes printed: 0. total number of pages in document: 2. number of pages printed: 0. client computer: \\saturn. win32 error code returned print processor: 2147500037. unspecified error


please me out here - it's urgent.

thanks in advance, ishay.

 

hi,

 

based on research, many factors may lead symbol. further assistance on issue, please provide following information:

 

1)if use other server terminal server, dose problem still exist?

 

2)if print document on client pc locally, result?

 

3) problem may occur if default local port monitor or processor changed third-party program. can follow kb above remove these aspects reasons on client pcs .

 

260142 how troubleshoot printing problems in windows 2000 , in windows server
2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;260142

 

4)is there error message indicated in event viewer on windows server 2008? if so, please post here.



Windows Server  >  Print/Fax



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