Session Log Off Black Screen 2008R2

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hi guys hoping can out annoying issue having 2 windows 2008 r2 x64 servers running ts. ts configured , works fine, remote apps good, remote desktop services good, can access server , apps via internet , internally - great, fantastic.

however, issue when people logging off remote desktop on servers screen goes black , sits there - no matter how long leave it. thing end user can click x on yellow bar kill session off. of course, when attempt log in seeing black screen still sitting there previous session still sitting there in 'disconnected' state. thing can log server , log session off manually via session host see session 'disconnected'.

did little reading , there hints may video driver causing - had left generic ms driver install. did download latest x64 version of onboard intel chipset video driver no luck in resolving issue.

ears if else can shed light on this.

hello dread,

 

is there running service or application affecting logoff process?

 

i recommend restart windows server 2008 r2-based rd session host clean boot. , test issue again. perform clean boot:

 

clean boot windows server 2008 r2 manually

 

1.     click start, type msconfig in start search box, , press enter.

2.     if prompted administrator password or confirmation, type password or click continue.

3.     on general tab, click selective startup.

4.     under selective startup, click clear load startup items check box.

5.     click services tab, click select hide microsoft services check box, , click disable all.

6.     click ok, , click restart.

 

let know result if possible. thanks.

 

·         lionel chen

technet subscriber support in forum

if have feedback on our support, please contact tngfd@microsoft.com



Windows Server  >  Remote Desktop Services (Terminal Services)



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