Can not print on remote printer from Windows server 2003 standard edition on 2 out of 4 client computers

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 we connect remote server in office , and print local wireless printer located in same office 4 client i'm having issue with. 2 of 4 can connect server , server sees remote printer , can print without problem. other 2 clients can not print when connect server. server not see remote printer listed on client. printer check under resorces in remote desktop connectio0n. have same driver installed on client , server. printer brother hl - 2170w. i have @ 2 clients working , compared 2 not , seem set exactly the same. can give me other tips on check out next. needless has been frustrating. 

hi,

 

thanks post.

 

here need confirm:

 

1. printer work when printing on problematic machine?

2. talking local printer?

3. issue occur when connecting client machine via rdp?

 

given situation, please first collect mps reports both machine , problematic one.

 

1. download proper mps report tool website below.

 

microsoft product support reports

http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-88b7-f9c79b7306c0&displaylang=en

 

2. double-click run it, if requirement not met, please follow wizard download , install them. after that, click next, when "select diagnostics want run" page appears, select "general", “internet , networking”, click next.

 

3. after collecting log files, choose "save results", choose folder save <computername>mpsreports.cab file.

 

use windows live skydrive (http://www.skydrive.live.com/) upload file , give me download address.

 

hope helps.



Windows Server  >  Print/Fax



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