package discarded
hi,
windows server 2012 r2 std
we have system uses video stream application, servers streaming video. lot of udp packages, , have receiving rate around 100-180mbit/s. after couple of days these servers starting have problems, can see on images on screens, if loosing packages. images pixel problems.... can see on counter called "discarded packages" counting, , when counter counting 5000-10000 each day need restart server , problem gone couple of days again.
to wrap things here of things have tested.
- have tried 3 different network cards
- drivers updated, windows update updated
- have tried 2 different vendors of servers
- tried , without teaming
- tried tcp traffic, no re transmission, no dup ack`s, time delta healthy
- tried different settings related chimney , rss on nic
- there no high load on cpu, disk or mem
- have tried reinstall server, application
- have tried cisco switch
i guess there else have tried dont remember everything. thing know when package discarded starting count, have issues server after couple of days. , thing helps reboot server. if example disable nic , enable again, problem comes right away. me seems there buffer has gone full, not clear until reboot server.
the application vendor have installed same application on customer windows server 2012 r2 , not have problem, , counter discarded packages 0.
for information, microsoft told counter not confirm packages has been discarded.... "in network monitor tool show packets dropped not able record them not mean packets dropped network adapter. ".
any suggestions ?
/regards andreas
hi andreas,
i have checked situation test provided, there is log analyzed issue.
we'd recommend contact microsoft customer support service (css) assistance problem can resolved efficiently. obtain phone numbers specific technology request please take @ web site listed below:
https://support.microsoft.com/en-us/gp/customer-service-phone-numbers
best regards
john
please remember mark replies answers if help.
if have feedback technet subscriber support, contact tnmff@microsoft.com.
Windows Server > Network Infrastructure Servers
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