Windows update error - 800B001

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running windows 2008 r2 x64 (no wsus) , manually ran windows update check new updates.  got following error:

windows not search updates

code800b001 - unknown error

this used work, doesn't.  please advise.

hi,

 

generally, can perform following troubleshooting suggestions troubleshoot windows update issue:

 

suggestion 1: temporarily disable firewall , antivirus program test issue.

 

suggestion 2: disable windows update service, rename folder %windir%\softwaredistribution , restart windows update service.

 

suggestion 3: reset windows update components check result. detailed steps, please refer following microsoft kb article:

 

how reset windows update components?

 

suggestion 4: run system update readiness tool (checksur.exe) scan , repair system files. if files cannot repaired automatically, may replace them manually. more information, please refer following microsoft kb , technet articles:

 

description of system update readiness tool windows vista, windows server 2008, windows 7, , windows server 2008 r2

http://support.microsoft.com/kb/947821

 

advanced guidelines diagnosing , fixing servicing corruption

http://technet.microsoft.com/en-us/library/ee619779(ws.10).aspx

 

suggestion 5: run sfc /scannow scan , repair system files. if corrupted files cannot repaired, may manually replace them. more information, please read following microsoft kb article:

 

how use system file checker tool troubleshoot missing or corrupted system files on windows vista or on windows 7

 

suggestion 6: perform in-place upgrade repair whole system.

 

regards,

arthur li

technet community support



Windows Server  >  Windows Server General Forum



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