Directory Synchronization issues for Office 365 users accounts.

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hello ms team,

i opened same case adfs team, , said ad issue between dc , aad

in order summarize issue, whenever account enabled o365 never showed in o365 management console.

from understood on initial assessment, account enabled name of jdoe@domaina.com email address o365, , mentioned earlier, never showed in o365 management console.

later on, system administrator found 0365 account used sync is jdoemscloud@domaina.microsof.com. per client “the password wrong on dirsync server”

after further investigation, network team has indicated adfs issue, recommended implement multicast windows network load balancer [as per linkhttp://kb.vmware.com/selfservice/microsites/search.do?language=en_us&cmd=displaykc&externalid=1006558].

initial thoughts pointed to check multicast setup on upstream switch, static arp entry.

what happen here passwords , users not synchronizing here?

can please send thoughts regarding adfs troubleshooting steps , recommendation fix issue? please provide step-by-step instructions.

can please provide input regarding windows network load balancer option? 

is article explained on link above accurate isolate network side of things? root cause of issue?

please see environment below:

exchange servers in internal network ip address 10.x.x.x

adfs servers in dmz doing nat public ip address 4.x.x.x

exchange using new ip public exchange server itself. meant, not going nat wnlb adfs ip, it's going nat new exchange server ip.

your feedback highly appreciated

franki

hey,

accounts not showing in office 365 portal has not got adfs. speaking, reason accounts don't show because not within dirsync scope.

there number of reasons happen:

1.internal domain name has a '@local' upn suffix. accounts specified primary upn not sync.

2. custom sync rules have been configured within dirsync may not allow accounts synced. example, if entire organizational unit structure not syncing, not accounts appear in o365 console.

has dirsync rules been customized since configured?

regards,

adrian



Windows Server  >  Directory Services



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